Are you ready to launch your IT career with one of the world’s most innovative companies? Amazon is now hiring for the role of IT Support Associate in Bangalore. If you’re passionate about technology, love solving problems, and want to work in a high-impact, fast-paced environment — this is your chance to shine!
🚀 Job Title: IT Support Associate
📍 Location: Bangalore (BLR18), Karnataka
📅 Job ID: 2986913
🏢 Company: Amazon Development Centre (India)
✅ About the Role
Amazon’s IT Service Desk (SD) is the centralized IT support arm of OTS Global IT Delivery, providing 24/7 support across North America, Europe, India, and beyond. As an IT Support Associate, you will play a key role in ensuring smooth operations for Amazon’s internal systems, supporting employees globally across various time zones.
💼 Key Responsibilities
- Provide efficient IT support for internal customers across APAC/EMEA/AMER regions.
- Troubleshoot issues on Windows and Linux operating systems, desktops, laptops, printers, and scanners.
- Adhere to SOPs and Service Desk targets such as SLA response times and CSAT.
- Work in rotational shifts to maintain real-time IT support in a 24×7 environment.
- Collaborate with IT teams, customer support, and operations for smooth workflow.
- Support Amazon Lockers and other internal tech operations.
🎓 Basic Qualifications
- Bachelor’s degree or diploma in a relevant field
- 6 to 18 months of work experience
- Excellent communication skills
- Willingness to work in rotational shifts and from the Bangalore office
🌟 Preferred Skills
- Basic understanding of ITIL-based ticketing and monitoring tools
- Knowledge of network troubleshooting
- Exposure to corporate IT environments
💡 Why Join Amazon?
Amazon is not just a company — it’s a global innovation powerhouse. As an Equal Opportunity Employer, Amazon fosters diversity and provides career growth opportunities, a dynamic work culture, and cutting-edge technology platforms. If you’re looking to jumpstart your career in IT, this role could be your gateway into one of the most forward-thinking organizations in the world.
📝 How to Apply?
👉 Apply directly on the official Amazon Careers Portal
⏰ Hurry! Applications are open now and will be reviewed on a rolling basis.
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📣 Final Thoughts
This is a golden opportunity for tech-savvy individuals who want to work at the intersection of innovation and impact. If you’re looking for a career with endless growth potential and the chance to be part of something big, Amazon wants you on their team.
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